| Help
Desk: Submit a Support
Request Ticket here (requires login with your 1-2-Wonder Member Account. This
is NOT the same as your hosting account username and password; it is the Member
Account username you created for yourself when you purchased services from us.).
Help Desk tickets get priority for support requests over regular email,
Contact Forms, and other methods of support requests. Email:
support@12wonderwebservices.com (NOTE:
Time Zone -8 GMT; -4 Eastern Time US. So midnight GMT is 4:00 p.m. our time;
and 8:00 a.m. EST is 4:00 a.m. our time) Support Forums: http://forums.12wonder.com
Mailing Address: 1-2-Wonder P.O. Box 2489 Palmer, AK
99645 Or you can use the Chat button at the upper right. If it says
"Offline" that does not necessarily mean we are actually offline. It
simply means we are not currently running our real-time visitor tracking software
in our web browser windows. You can still leave a message which will be delivered
immediately via email. |